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COVID-19 information

To all our guests,


The POOLS, SPAS and SAUNAS are closed for an undetermined period of time in all our hotels. Furthermore, the DINING ROOMS, ATRIUMS, ARCADES, MOVIE ROOMS, GYMS and DRY GAME MODULE are also closed.


ONLY ROOM RESERVATION REMAINS ACTIVE in accordance with the recommendations issued.


Since food service is essential for hotel guests, we will only provide room service upon request and in a safe manner. This service is only offered to guests of the Hotel Plaza Québec and the Hotel Palace Royal.


We are actively monitoring updates from the Public Health Agency of Canada and provincial health authorities regarding the coronavirus (COVID-19).


We remain committed to welcoming you every day with the same level of enthusiasm and professionalism.


Thank you for your collaboration,


The management of JARO Hotels